Internet

Prodigy infinitum baja sus velocidades.

La mayoria de gente que navegamos en internet en Mexico tenemos contratado el servicio de prodigy infinitum, con la compañia telmex , pero ultimamente me he encontrado que las velocidades de 2 megas o mas, que se tienen contratados magicamente las disminuyen a la mitad , esto esta pasando muy recurrente por lo menos en el sureste del pais ya que por experiencia propia, he atendido a mas de 20 personas con este mismo problema.

Esto se soluciona solo hablando a soporte tecnico de esta empresa 018001233456 y explicando el problema , ya que al parecer es plan con maña, ya que a un usuario normal le contestan que su maquina tiene virus o que el navegador de internet que tiene es muy lento y que es normal esa velocidad, sin embargo en el modem o el router que ellos mismos nos venden aparece una velocidad inferior ala contratada.

asi mismo les invito a que entren a su router para revisar si la velocidad que tiene contratada es la misma con la que estan navegando.

46 comments

  1. Luis - septiembre 20, 2008 17:11

    Pues no es solo en el sureste, yo soy de Tijuana, Baja California y tambien me dí cuenta que a principios de Septiembre 2008 mi conexion de subida está en 64kbps miserables, cuando lo normal y lo contratado es de 1024kbps de bajada y 128kbps de subida. Prodigy Infinitum ya está empezando a apestar, espero que lo que están haciendo sea porque están haciendo pruebas y que en un futuro en lugar de bajarnos de velocidad nos suban, como debería ser, aunque si esto pasara en Estados Unidos ya los estaría demandando, pero pos aquí en Mex lo unico que queda es ir a la profeco y que archiven tu caso.

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